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For those who are new to workshop delivery, the logistics can demand equal time and preparation. A potential participant’s first impression of your program can be the deciding factor in their involvement. Regardless of how helpful your program may be; neglecting factors like comfort, convenience and environment can negatively impact perceptions of and participation in your program. Remember that participants in your program have numerous demands on their time. Streamline your operation to increase the likelihood of maintaining the participants’ interest. This tip sheet discusses some operational issues that you may want to consider. (Author abstract modified)